Question 1

What exactly is a credit?

Accepted Answer

1 credit = 1 business record you download. Filter first, then pay only for the records that end up in your export. Credits never expire.

Question 2

What happens if a search returns nothing?

Accepted Answer

You pay nothing. Credits are only used for records you actually download.

Question 3

Does every business come with an email address?

Accepted Answer

No. Typically 15-20% of businesses publish an email on their website. Every email we find is verified automatically and flagged ACTIVE or INACTIVE, and the rest of the record (phone, website, social profiles, ad-pixel data) is still included.

Question 4

Is the account free?

Accepted Answer

Yes. Creating an account costs nothing, and every new account starts with 20 free credits, enough to download about 20 full business records and see the data for yourself. The live demo needs no account at all. You buy credits only when you want more.

Question 5

Where does the data come from?

Accepted Answer

From publicly listed Google Maps entries and from the businesses' own websites. We never guess a value: if something is not listed, the field comes back empty.

Question 6

Which export formats do you support?

Accepted Answer

XLSX, CSV, JSON and XML. Field names and their order never change; a column appears whenever at least one business in your export has that data. Sample files are available in the Sample output section.

Question 7

Are reviews and images included?

Accepted Answer

The first page of reviews and photos comes with every record at no extra cost. If you want more, set how many reviews and photos to pull per business; beyond the first page, 10 reviews or 10 photos cost 1 credit, and only what is actually delivered is charged.

Question 8

Can I get a refund?

Accepted Answer

If something goes wrong with a purchase or a download, write to us and we will sort it out. Unused credits stay in your account and never expire.

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